Statistics show that 75% of all patients want appointment reminders via a mobile device. Therefore, we at Biloxi Family Dental Care are providing this service to you.
Our vendor, Solution Reach, sends appointment confirmation and reminder messages. The messages are sent via text and e-mail. After you respond to your appointment confirmation, we receive an e-mail message. You will also get several reminders of your upcoming appointment. Most patients like the 2-hour reminder the best! With life as hectic as it is, it’s easy to get involved and lose track of time.
In addition to appointment reminders, Solution Reach sends messages to those who are due or overdue for their regular six-month cleaning and check-up.
Solution Reach also sends out Patient Satisfaction surveys. We thank everyone who has taken the time to comment on our treatment and customer service. Your feedback allows us to make continual improvements.
It’s important for Dr. Teets and our team to stay connected to you. It’s also important to us that it is easy to reach us via automated messages as well as by phone (228-273-8989) and in person.